Ola Cabs has ‘off-roaded’ the driver, who refused to take a Muslim journalist to Delhi’s Jamia Nagar because of it being a Muslim dominated neighbourhood.
In a statement, the company tweeted, “Specific to the shocking Incident that happened last night, we have off-roaded the driver. Ola, like India, believes in secularity & will never allow any sort of discrimination amongst its customers & driver partners. We stand by our customer & deeply apologise for the incident.”
Specific to the shocking Incident that happened last night, we have off-roaded the driver. Ola, like India, believes in secularity & will never allow any sort of discrimination amongst its customers & driver partners. We stand by our customer & deeply apologise for the incident.
— Ola (@Olacabs) June 18, 2018
This was after journalist Asad Ashraf, who had booked an Ola cab from BK Dutt Colony in Delhi to get to Jamia Nagar was rudely dropped midway before the driver allegedly called his friends and resorted to intimidation. This, according to Ashraf, was because the cab driver refused to go to a place that he said was a Muslim area.
Ashraf had posted his woes on Facebook adding that the cab driver allegedly threatened and harassed him saying that Jamia Nagar “was not a place to go.”
His Facebook post narrating his nightmarish experience had stated, “This time it was OLA’s bigotry, I reported the incident to OLA. Made a police complaint. I picked an OLA from BK Dutt colony, as soon as I gave him the OTP and he figured out that my destination is Jamia Nagar, he started driving and took me to a deserted location and asked me to get out of the car. On asking the reason, the reply was, ‘ we dont go to Jamia Nagar’ and subsequently asked me to get out the car or I will face consequences. When I refused, he started calling up his friends.
“I raised an emergency alarm on the app after which an executive from OLA got back to me and ensured immidiate action. But an hour since then neither has OLA responded to my calls or got back to me. The police also took this very casually and went away after taking the written complaint saying that they have other calls to attend. I am attaching screenshots, have all the call records as well. PS : They had also temporarily blocked my app and was not able to operate it until I rated them.”
Ola was in news earlier in April, when a VHP worker followed by at least half a dozen of Prime Minister Narendra Modi’s cabinet colleagues had claimed to cancel his ride because the driver was Muslim. Ola’s terse response had earn the taxi-hiring company plenty of plaudits. It had said, ” “Ola, like our country, is a secular platform, and we don’t discriminate our driver partners or customers basis their caste, religion, gender or creed. We urge all our customers and driver partners to treat each other with respect at all times.”