India’s Telecom regulator, TRAI, on Thursday gave mobile phone companies 15 days ultimatum to ensure considerable improvement in the complaints of call drops adding that it will have to ‘”will cross the bridge” to check the problem if the situation doesn’t improve in the next two weeks.
The TRAI chairman, RS Sharma told reporters that it the regulatory body will will come up with its recommendations on call drops and compensation to consumers by mid October.
He said, “We have sought comments from operators till September 21 and counter comments by September 28 after which there will be an open house discussion. I expect that by October 10-15, we will give the final recommendations in this regard,”
Sharma met the CEOs of top telcoms on Wednesday to growing complaints of call drops by consumers.
Meanwhile, at a separate event, Union Minister Ravi Shankar Prasad said that the government was not considering imposing any penalty, but that option could not be ruled out if the situation did not improve.