Has Reliance Jio begun to disappoint its users? Read what users have to say

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When Reliance boss Mukesh Ambani announced his plans for 4G connectivity, popularly known as Jio on 1 September, Janta Ka Reporter had termed his announcement as revolutionary.  And revolutionary it was.

For the subscribers who had taken the connection before its official launch, the internet speed via Jio was incredibly fast. There was simply no comparison between Jio and the rest of its competitors.

Little less than two months on Reliance’s speed appears to be going haywire; users are beginning to register horror stories not just about phone calls, but even internet speed.

In his announcement, Ambani had offered to provide free 4G internet until 31 December and phone calls at no cost for life.

I asked social media users, who follow Janta Ka Reporter on Twitter and Facebook for their Jio experience without any biases for or against the company or its owner Mukesh Ambani.

I was prompted by my own experiences of Jio on Tuesday, when for the first time, I couldn’t connect to the internet because 4G services had disappeared.

This was in sharp contrast with my earlier experiences, that had prompted me to publicly congratulate Mukesh Ambani through my Twitter handle.

Not so long ago, while waiting to board a flight back to Delhi at Bengaluru airport, I was informed about the new RBI governor’s appointment. Since, all my staff had gone home, I decided to connect to the internet to break the news on Janta Ka Reporter.

I wasn’t very enthusiastic about using mobile internet as a hotspot for net connection on my laptop, as all my previous attempts using Vodafone had resulted in a huge disappointment.

But, on this occasion, not only was I able to connect to my laptop using Jio as hotspot, but I was also blown away with the speed. As well as flashing the news of Urijit Patel’s appointment, I was also able to publish a PTI copy on his profile on our page. All in 10 minutes. Some speed indeed!

But, Tuesday’s development left me utterly shocked making me wonder if Ambani’s plans with Jio will hit the speed-breaker even in its honeymoon period.

Here’s how social media users reacted;

Bhanu Singh Chauhan: I am not satisfied with the Jio services, what earlier it was, and what now it is, totally different, no speed at all, can't make a call in the evening, in case u r in emergency, u can't do anything with jio. However it's better as we r paying nothing for it. For ur reference sharing screen short.
Bhanu Singh Chauhan: I am not satisfied with the Jio services, what earlier it was, and what now it is, totally different, no speed at all, can’t make a call in the evening, in case u r in emergency, u can’t do anything with jio. However it’s better as we r paying nothing for it. For ur reference sharing screen short.

Gursharan Rosha: Using Jio ,watching 1080 resolution YouTube video without buffering.

Sajeed Mahboob: Situations of this network in cities like Delhi is too pathetic to handle. Gonna throw it and shift again on Airtel network as they are now providing good deals. #ThumsDownForJio
Sajeed Mahboob: Situations of this network in cities like Delhi is too pathetic to handle. Gonna throw it and shift again on Airtel network as they are now providing good deals.
#ThumsDownForJio

Ankur Agrawal: There is a big scam is going on sim distribution for sure. The barcode generated by the myjio app is not redemed. Today my local Jio reseller said 80% of barcodes are declined. The main reason being the people figureout to generate fake barcodes and using them to get sims which are sold for black. Check some of complaints on twitter

Rakesh Katoch:  It is not 4G it is same as I used 3G on Docomo and Reliance. May be company is not giving full speed since it is free. I used Airtel 4G, which is far far better than Jio.

User Sachin Patel simply posted this screenshot of his net speed (below), which said 29.81 kbps

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Parag Patel: I have not used but one friend is telling 12 mbps

Twitter reactions:

Aftab: Calling to networks other than Jio does connect but after 24 attempts. Net is good but slow at times.

Meghna: As of now, Jio sim not working on secondary sim slot. Works only when put in primary sim slot. A friend has it though. I don’t. but while travelling from Surat to Mumbai, my Vodafone sim didn’t work at all, while a colleague’s Jio sim worked most times.

Kumar: Internet speed very good but frequent call drops & no one answering customer care numbers 198/199 .Data success .Voice fail. Joke in our house;let’s get back some of our money looted by Mota Bhai by using free Jio Internet till 31st Dec.

Sahil Ahuja: Net was very good for 3 months.. bad since Sunday (16.10.16).. calling is better to airtel with fewer call drops lately

Harish Mahnot: Speed is no way near to 4G. High fluctuations. Almost impossible to connect to other network during peak hrs. enjoy till free

 

Raj: This is the speed
Raj: This is the speed

Sohail Parmar: It’s 1st month Jio, it’s amazing but now like it’s very bad connection not connect calling no sms it’s very bad like a POPAT.

Deepak Kumar Gupta: Worst for calling , but ok for downloading

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