Bad news for Reliance Jio customers as company decides to withdraw 3 months complimentary offer


Reliance Jio on Thursday announced it will have to withdraw the three months complimentary benefits of Jio Summer Surprise, “as soon as operationally feasible, over the next few days”.

Reliance Jio

“Today, the Telecom Regulatory Authority of India (TRAI) has advised Jio to withdraw the three months’ complimentary benefits of Jio Summer Surprise,” News agency IANS quoted a statement from the company.

“Jio accepts this decision. Jio is in the process of fully complying with the regulator’s advice, and will be withdrawing the three months complimentary benefits of Jio Summer Surprise as soon as operationally feasible, over the next few days,” the statement added.

However, the company said that all customers who had already subscribed to Jio Summer Surprise offer prior to its discontinuation will remain eligible for the offer.

On March 31, Jio announced its Jio Summer Surprise offer. Under this offer all Jio Prime members making their first recharge payment of Rs 303 (or higher) plans got three months’ complimentary services in addition to the benefits of their purchased plan.

The company, whose free extended promotional offer came to an end on 31 March, had announced a complimentary offer for three months for those who paid Rs 303 prior to April 15.

It had also extended the deadline for purchasing Jio’s Rs 303 (and other) plans till April 15th, “considering the unprecedented demand”.

It also announced the Jio Summer Surprise for its JIO PRIME members.

“Every JIO PRIME member ? when they make their first paid recharge prior to 15th April using Jios Rs 303 plan (or any higher value plan) ? will get services for the initial three months on a complimentary basis. Your paid tariff plan will be applied only in July, after the expiry of the complimentary service,” Chairman Mukesh Ambani said in a letter to customers.

Jio had launched the inaugural free voice and data plan in September last year, and in December, extended the freebies till March 31, 2017.



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