Railways to launch ‘Clean My Coach’ app on the lines of Swachh Bharat Abhiyan

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In line with Modi’s flagship initiative – the Swachh Bharat Abhiyan, Indian Railways is now set to launch ‘Clean My Coach’ mobile app for all distance trains. The app entitles passengers to get their coaches cleaned in a matter of minutes by loadging a complaint online.

After successful testing of the scheme in Central Railways, the transporter has given a green signal for extending it to long routes across the country. It will ensure speedy cleaning of coaches or toilets in long-distance trains which have housekeeping facilities on-board, but difficult to trace cleaning crew.

“Central Railway has developed a good mobile app ‘Clean My Coach’. All zonal railways should adopt and adapt it,”

said a senior railway official.

According to the system developed by Central Railways, passengers have to just feed in their PNR number on the mobile app to register complaints related to their coach. Soon after a passenger lodges complaint, an SMS with details of the coach and berth number will be forwarded to an attendant on the train instantly. Once the complaint is attended to, the attendant will have to seek an acknowledgement from the complainant.

 

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