Hundreds of commuters pf Delhi Metro had a harrowing experience during the train journey this Raksha Bandhan on Yellow Line after a technical snag left them trapped.
The glitch resulted in an abrupt halt of operations between the Chhatarpur and HUDA City Centre stations. Such was the scene that passengers needed to evacuated from as many as four trains along the corridor, and were forced to walk to the nearest stations on the elevated tracks, reported Indian Express.
According to the Delhi Metro, the snag occurred due to a short-circuit in the overhead electrification and the fault could be rectified only after three agonising hours.
The services were affected from 9.55 am to 12.40 pm.
“Today’s OHE issue involved the breaking of a copper split pin inserted in the insulator meant to support return current wire. This resulted into short circuit of earth wire with 25 KV live conductor,” news agfency IANS quoted Delhi Metro Rail Corp (DMRC) spokesperson Anuj Dayal.
The statement by Dayal also said that the corporation had begun now to replace such copper pins with stainless steel pins for better longevity. The entire exercise will take five months to be completed.
@DelhiMetro_ great service on occasion of Rakshabandhan.. ppl hv started travelling by walk towarss their destination… Is it a curse being a citizen?? Where r authorities ?? Who is responsible.. pic.twitter.com/cHj9uK97H2
— Dhiraj Pandey (@idhirajpandey) August 26, 2018
Why not responsible employees should punished.after reaching qutub no entry from their also. pic.twitter.com/luzcnqo0J7
— ayush jain (@jainayush18792) August 26, 2018
— Tanish Sharma (@callmeetan) August 26, 2018
The Yellow Line connects north Delhi and Gurugram in Haryana and covers four inter-change stations including Hauz Khas, Central Secretariat, Rajiv Chowk and Kashmere Gate.
When they were stuck, people in the coaches frantically advised others not to take the Metro through Twitter and complained they were feeling claustrophobic inside the packed coaches.
“It’s heavy crowd here, people are suffering… trapped in Metro. Please take immediate action,” tweeted one commuter.
Another begged Metro to act, saying the coaches were struck for 30 minutes.
The Metro said: “The problem could be identified through careful physical identification of each and every OHE mast of the affected 6.6 km long section from Sultanpur to Guru Dronacharya station.
“That is why it required OHE patrolling teams around two hours to identify the exact affected OHE mast. Once it was identified,the repair was done within 15 minutes.”