Government enables people to make appointments with officials online

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In line with the Modi-administration’s digital outreach programme, the government has now launched a portal through which the public can make appointments with government officers online, without having to stand in long queues or wait for references.

The portal, myvisit.gov.in, managed by the National Informatics Centre, is part of the ‘Digital India’ initiative of the government. MyVisit is a cloud-based application software integrated at all central government offices and ministries enabling even the bureaucrats to interact with their visitors. The visitor details are automatically saved in a  database as well.

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To set up an appointment, a visitor has to fill a registration form provided on the web-portal. The visitor has to fill in his or her name, along with address, gender, age, e-mail id, cell phone number, identity proof and the Aadhar card number. The visitor is also required to fill in details of the person they want to meet, the department he or she belongs to and the purpose of the visit. Once the form is completed, the visitor receives a registration number that can help track the approval status of the request.

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The officer, who is to be visited, on receiving the request, can verify and authenticate it and then decide upon its approval. Once the request is approved, its status is communicated to the visitor through SMS/e-mail.

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