Complain to Prime Minister and face serious consequences: Central government’s directive to officials


A government communique sent to its officials has reportedly warned them not to bypass their immediate bosses to contact the prime minister as doing so will lead to disciplinary procedures.

The circular, sent by the Department of Personal and Training, warned government officials, including those in the army and paramilitary forces, of potential reprisals if they complained directly to the prime minister.

The government babus have also been reminded about the rules dating back to 1957 that ‘bypassing one’s own boss and writing to higher authorities will be treated as unbecoming conduct.’ The communique added that it was unhappy that some government servants were directing contacting the prime minister and ministers with their complaints.

“In spite of these instructions, it has been observed that government servants, including officers and officials of para military forces and army personnel continue to represent directly to the Prime Minister, Minister, Secretary (Personnel) and other higher authorities, directly,” the department was quoted by news agency PTI.

Officials have also been warned of ‘serious consequences’ if they even used ’emails or other public grievances portals’ to register their complaints to prime minister.

The directive further added, “It is reiterated that the existing instructions may be brought to the notice of all government servants including officials of paramilitary forces and members of armed forces.”

The department, which said it was just a routine reminder, told officials to take their complaints to an immediate superior, head of the department or any other ‘appropriate’ authority and never prime minister.


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