Jet Airways emergency landing: Passenger demands Rs 30 lakh in compensation, 100 upgrade vouchers


In a horrifying experience, passengers on Mumbai-Jaipur Jet Airways flight left petrified as the cabin pressure dropped alarming inside the flight soon after it took off for its destination.

Suddenly the oxygen masks dropped and passengers began to complain of headache and nose-bleeding. As many as 30 passengers said they suffered from nose-bleed. This was after a cabin crew had forgotten to switch on a button that regulates the cabin pressure.

Left with no options, the Jet Airways had to return to its origin as one passenger needed to be hospitalised. There were 166 passengers on board.

One passenger told ANI, “After we took off the AC malfunctioned, then air pressure system malfunctioned too&oxygen masks came out. Some of us experienced nose bleeding & headache: Darshak Hathi,passenger on board Mumbai-Jaipur Jet Airways flight which was turned back to Mumbai due to loss in cabin pressure.”

The airline later issued a statement, which read, “Jet Airways flight 9w 697 Mumbai to Jaipur of 20th September 2018 made an air turn back due to loss in cabin pressure.” It went on to add that the plane landed normally as guests ‘deplaned safely’ and taken to terminal.

First aid, the statement added, was provided to those who complained of ear pain and nose bleeding. The statement further added, “The flight’s cockpit crew has been taken off scheduled duties pending investigation. The airline is making alternative flight arrangements for guests on the flight. Jet Airways regrets the inconvenience caused to its guests.”

Meanwhile, one of the five Jet Airways passengers who were sent to a city hospital for treatment, has demanded Rs 30 lakh in compensation, besides 100 upgrade vouchers, alleging lack of proper care by the airline, news agency PTI reported quoting sources.

The passenger has also allegedly threatened to ‘share’ the video of the flight, whose cockpit crew ‘forgot’ to turn on a switch that controls cabin air pressure early Thursday, resulting in at least 30 passengers suffering nose and ear bleeding, with the media, if his demands are not met, they said.

In August last month, licences of two Jet Airways pilots were suspended after they attempted to take off from taxiway at Riyadh airport. In January, the airline had sacked two if its pilots, who were involved in a mid-air brawl on a London-Mumbai flight on 1 January this year.


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